Frequently asked questions
1. What makes Ephod Fashion Hub different?
We specialize in bespoke, custom-made, and made-to-measure women’s wear. Every piece is designed to complement your style, fit your body shape perfectly, and celebrate your individuality — not just mass-produced clothing.
2. How does a custom-made and made-to-measure process work?
Our process is all about you! We believe in creating garments that perfectly fit your body and vision. It begins with your selection from our stunning product categories. Once you've chosen a design or concept, we guide you through precise measurement taking, fabric selection, and any desired embellishments. Our skilled design team then meticulously crafts your garment to your exact specifications, ensuring a flawless fit and a truly unique piece.
3. How can I place an order?
Ordering your dream outfit from Ephod Fashion Hub is a personalized and delightful experience! While we showcase our beautiful collections with pricing on our product pages to inspire you, our service is bespoke.
Here’s a 3-step method showing you how you can embark on your custom fashion journey:
Explore Our Collections: Browse our website's product categories and our gallery of Ephod Queens. Our stunning visuals and detailed descriptions are there to spark your imagination and help you identify the styles you love.
Reach Out to Us: Once you have a preferred product or style in mind, simply connect with us! You can send us an email at ephodfashion@gmail.com or call us directly at +2348141271370 (phone and WhatsApp).
Personalized Consultation: When you reach out, a member of our design team will connect with you to discuss your needs. During this consultation, you’ll discuss your chosen design, provide your specific body measurements, and ask any other questions you may have. This is where your vision truly comes to life! We'll guide you through fabric options, color palettes, and any custom modifications to ensure your garment is absolutely perfect for you.
We cherish this direct interaction as it allows us to understand your unique needs and preferences, guaranteeing a garment that's not just made, but made for you.
✨ Unlike a regular online store, we make your outfit for you — so every step is tailored to your needs.
4: Can I choose specific fabrics and colors for my outfit?
Absolutely! Customization is at the heart of what we do. During your consultation, you’ll have the opportunity to discuss and select from a wide range of luxurious fabrics and a vibrant palette of colors. We'll guide you in choosing materials and hues that perfectly match your occasion and personal style.
5: How long does it take to create a custom garment?
The crafting time for each custom piece varies depending on the complexity of the design, fabric availability, level of customization, and our current order schedule. On average, custom orders take roughly 2–4 weeks for production. We'll provide you with an estimated timeline during your initial consultation. However, we also recommend ordering well in advance of your special event to ensure ample time for creation and any necessary final fittings.
6. Do you offer standard sizes?
Yes, some of our collections are available in standard sizes. However, our strength is in made-to-measure tailoring, which ensures your outfit fits like it was made just for you (because it was!).
7. Can I bring in my own design idea?
Absolutely! We love collaborating with our clients. Bring your sketches, photos, or even a vision in words — we’ll translate it into a stunning bespoke outfit.
8. Do you provide alteration services?
Yes, we do. Whether it’s a new Ephod piece or a favorite garment from your wardrobe, we can adjust, refine, or repurpose it for the perfect fit.
9. Do you ship outside Nigeria?
Yes, we are delighted to offer both domestic and international shipping! During your consultation, we will discuss shipping options, timelines, and associated costs to ensure your beautiful custom piece reaches you, wherever you are in the world.
10. What if I’m not sure what style works for me?
We offer personal fashion consultations to help you discover silhouettes, fabrics, and styles that fit your body and express your personality.
11. What payment options do you accept?
We accept bank transfers and other convenient payment methods. Payments are generally made at the point of concluding an order, not at the point of delivery.
12: What is your return or exchange policy for custom orders?
Due to the personalized, made-to-measure nature of our garments, custom orders are generally not eligible for returns or exchanges. However, your satisfaction is our priority. We take great care to ensure precise measurements and quality craftsmanship. In the rare event of any concerns, please contact us immediately so we can discuss potential alterations or solutions.
13: How can I get my measurements taken accurately?
We can guide you through the process of taking accurate measurements at home, or we can recommend visiting a professional tailor in your area if you prefer. Our team will provide clear instructions and support to ensure we have the most precise figures for your custom garment.
14. Can I book a fitting session?
Yes — fittings are an important part of our made-to-measure service. We’ll schedule fittings to ensure your outfit fits you flawlessly before final delivery.
15. Who are “Ephod Queens”?
An "Ephod Queen" is not just a customer; she is a woman who embodies confidence, elegance, and cultural pride. She is a woman who trusts us to bring her fashion vision to life, knowing that her custom garment is a unique and powerful expression of her identity. Our queens are the heart of our brand, celebrated for their beauty, strength, and the grace with which they wear their custom-made Ephod attire. When you wear our designs, you step into an exclusive community of empowered women who appreciate the artistry and craftsmanship behind every stitch.
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